Privacy Policy

1. Introduction

Welcome to digiogram ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Subscribe to our newsletter
• Request a strategy call
• Comment on blog posts
• Interact with our website features

This information may include:

• Name and contact information (email, phone number)
• Company information
• Message content and inquiries
• Any other information you choose to provide

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website information
• Cookies and similar tracking technologies

2.3 Payment and Course Purchase Information

When you purchase online courses or other digital products from Digiogram Academy, we collect necessary information to process your transaction:

• Payment details (e.g., UPI IDs, transaction screenshots)
• Billing and contact information
• Course enrollment history and progress

Note: All financial transactions are securely processed via third-party payment gateways (e.g., UPI, Razorpay, PhonePe). We do not store your raw banking details or credit card numbers on our servers.

2.4 Free Online Tools & Utilities

Our website provides various free online tools (e.g., calculators, generators, and converters) in the Tools Hub. We want to be completely transparent about how these operate:

• 100% Free: All tools are completely free to use without any registration or hidden fees.
• No Data Collection: The tools run locally in your web browser. We do NOT collect, store, or transmit the data you input into these tools to our servers.
• Privacy First: Your calculations, generated texts, and file inputs remain strictly on your own device.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Responding to your inquiries and providing customer support
• Sending you marketing communications (with your consent)
• Improving our website and services
• Analyzing website usage and performance
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Third-Party Services

Our website uses the following third-party services:

• Google Analytics: For website analytics and performance tracking
• Google AdSense: For serving ads, measuring ad performance, and personalizing advertisements where permitted
• Firebase: For database, authentication, and hosting services
• Google Fonts: For web typography
• Microsoft Clarity: For website behavior analytics and experience improvement
• Social Media Platforms: For social sharing functionality

These services have their own privacy policies, and we encourage you to review them.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

Types of cookies we use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for advertising and personalization

7. Google Advertising Cookies and Personalized Ads

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites. Google's use of advertising cookies enables Google and its partners to serve ads to users based on their visit to this site and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Google's Ads Settings at https://www.google.com/settings/ads. Users may also opt out of some third-party vendors' uses of cookies for personalized advertising by visiting aboutads.info.

If third-party ad networks are used on this website, their cookies may also be used to serve ads. Visitors can review those vendors' privacy choices through their respective websites and browser settings.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure database storage with Firebase
• Input sanitization and validation
• Regular security audits and updates
• Access controls and authentication

9. Your Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

11. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: